Shipping policy
We Deliver Joy... For Free!
We’re excited to offer FREE shipping on all orders!
Getting Your Order Ready
After you place your order, give us 1-3 business days to get it all packed up and ready to go. During super busy times like holidays, processing may take up to 7 business days (we want everything to be perfect!). Once it's all set, we'll hand it over to our trust carrier, and it's one step closer to your doorstep!
Estimated Shipping Times
Delivery times vary depending on your location:
In general, after packages are handed off to our shipping carrier, we expect them to be delivered within 6-15 business days.
Please note that during peak times or holidays, shipping carriers might experience delays that are beyond our control. Worldwide shipping may also encounter unexpected customs delays, extending delivery times.
Order Changes & Accurate Shipping Details
It’s super important to double-check your shipping details at checkout! Incomplete or incorrect info can delay processing or even lead to order cancellation. If we detect an issue, our support team will reach out via email within 3 business days. If you spot an error after placing your order, contact us here within 24 hours, and we’ll do our best to help (we can't make promises after that timeframe).
When Delays Happen
We know you’re eager to receive your order, and we ship as quickly as possible! However, sometimes delays happen due to factors beyond our control like severe weather or courier issues. We’ll work with the courier to get your package delivered ASAP, but please understand that we can’t guarantee exact delivery dates.
Missing Packages?
If your package goes missing, we’re here to help! Contact us here and we’ll assist you in filing a claim with the courier. While we aren't responsible for lost or stolen packages, we’ll do our best to resolve the issue. Depending on the situation, we may offer a replacement.
Keeping Up with Our Policies
We reserve the right to update this Shipping Policy at any time. It’s a good idea to check back periodically to stay informed. By purchasing and using our products, you agree to this Shipping Policy, including any future updates.
If you have any questions, don’t hesitate to reach out—we’re here to help!